General Training Information

Payment

Payment for classes is due at the time of registration prior to the class start date. Certificates will NOT be issued until payment is made in full. Please know that purchase orders are NOT considered a valid form of payment. We accept all major credit and debit cards (Visa, MasterCard, Discover, and American Express), money orders, and cashiers checks. 

Cancellation and Course Transfers

Class cancellations may be made up to 5 business days in advance.  If a course is cancelled due to low enrollment, a 100% refund will be issued to those enrolled. Fees may be transferred from one student to another within 24 hours of the class start date.   

Refund Schedule:

• If a participant cancels 3 or more business days prior to the class start date, a full refund will be issued.

• Cancellations made within 2 business days of the class start date will be eligible for a 50% refund or transferred to a future training.

• No refunds will be provided for cancellations made 1 business day prior to the class start date. A $25.00 service fee will be charged for transferring to a future training date.

*In exceptional cases, such as medical emergencies, MSU Center for Continuing Education may consider issuing a refund or credit on a case-by-case basis.

View our full refund policy here.

Class Attendance

Every student must be present for the entire length of the class, without exceptions. If any time is missed, your completion certificate will be forfeited.

Final Exams

All students must be able to take a final exam in English. Arrangements to read the test aloud to students in English can be made prior to class by contacting 662-325-5002.

Online Training

All online trainings will be offered in realtime using Zoom Web Conferencing software.  Those who register for online courses will receive a link with instructions on how to access the online course.  Students can participate using an iphone, ipad, laptop or a webcam and microphone with a desktop computer. 

CPR/AED & First Aid Certification Training

For any quesitons about CPR/AED training or CPR/AED & First Aid training courses, please contact Megan Campbell at mwc48@msstate.edu or 662-325-9191.